fsphouston.com

"We Work for Your Success"

FAQ

Are documents submitted electronically secure?  Yes, we utilize an encrypted secure client portal to safeguard your documents.

How to Submit Your Documents?

Submission of documents is via our secure client portal.  You can submit and receive your documents with confidence.  The encrypted documents are protected with your personal sensitive information.  One of our representatives will provide more details when discussing your needs and the expected turnaround time.

When can I expect work completion?  Work completion depends on the service requested.  Your representative will give you an estimated time of completion after reviewing the work order.  Service request received after 1:00 pm (CST) is considered as being received the next business day. Typically most services are completed within 3-5 business days. However, the completion time frame actually depends on time-sensitivity of the work order.

Can I get service faster?  Yes.  There is an additional fee for expedited services which range from $75 and up, depending on which service is requested.